FAQ
Frequent Answers and Questions
Anyone who wants to enjoy and have a good time.
Being able to choose the level of difficulty, we mount each experience according to the level you select. May be your first time or bring years of experience.
Age doesn’t matter, but our experiences are suitable from 7 years.
Yes!
Child’s versions can be chosen on our rooms starting on 7 years old.
The rooms are adapted to the age. SEE MORE
Wheelchairs or crutches can be lifted on our instalations.
Ask to us to improve your experience within the rooms.
The booking will be made with us online with a fee of 20 or 40 euros (depending the experience) and the rest will be delivered at the local when you’ll come to do the mission (we accept cash or card).
– Between 2 and 6 people can access the Galleon, the Lost Tomb, the Death Row and Resident Corporation.
– From 4 to 24 for the room the Rescue.
– Between 25 and 100 people for our activity the Rescue that can be moved wherever you want.
the prices oscillate depending on the number of people or the day of the week. IVA INCLUDED
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Rooms The Galleon and Lost Tomb:
– 2 people: 50 euros.
– From 3 to 5 people: 70 euros.
– 6 people: 84 euros.
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Room The Rescue (at our installation)
– 15 euros per person from 6.
– Groups of 4 or 5 people: 90 euros.
Death Row Room
– 2 people: 60 euros.
– From 3 to 5 people: 90 euros.
– De 6 personas: 102 euros grupo.
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Resident Corporation Room
– 2 people: 60 euros.
– From 3 to 5 people: 90 euros.
– 6 people: 102 euros.
For cancellations made more than 24 hours in advance, it will be allowed to change the day and time of the reservation to another free session within 30 days.
If the cancellation is made less than 24 hours in advance, the reservation and the amount thereof (20 or 40 euros depending on the room) will be lost. You must bear in mind that any type of cancellation harms workers and potential clients who have not been able to book that session
RETURN GUARANTEE: If during the first half of the game in any of our rooms you do not like the experience, you can leave the room and we will refund the money that corresponds to you. We only want satisfied customers 🙂
Punctuality is requested because, after you, another group may have reserved the same room and you have to respect their schedule. Therefore, we cannot give more than 15 minutes of courtesy. If you arrive later, you will most likely lose your reservation. In the El Rescate mission, we ask you to come 5 minutes in advance as there are large groups.
The puzzles for the sessions are in Spanish and English. If you want the game in English, you must inform when making the reservation to adapt the plot to the language.
Exception: The Death Row and Resident Corporation are Spanish only.
Due to the good development of the game, it is convenient that, once the game has started, no one leaves.
However, if a situation arises that forces any of the team members to leave, you will have an emergency key.